CIFP Villa de Agüimes
2016 - 2018
Desarrollo de Aplicaciones Multiplataforma
Experienced SysAdmin with over 5 years of expertise in designing, implementing, and maintaining robust IT infrastructures. Skilled in backend development and passionate about staying updated with the latest tools and trends.
Tech Support L2
Gran Canaria, Spain
Jan 2023 - Present
chapp solutions·Full-time
Responsible for diagnosing and resolving second-level technical issues, managing tickets in Jira, and assisting in the integration of new functionalities in hotel management systems. Created and maintained technical documentation and collaborated with development and DevOps teams to optimize system performance.
SysAdmin
Gran Canaria, Spain
Jan 2018 - Jan 2023
nordotel sau·Full-time
Managed and maintained Windows and Linux servers, implemented and supported virtualized environments using VMware, and managed cloud solutions on Microsoft Azure and Office 365. Implemented proactive monitoring and security measures, provided technical support to users, and developed scripts for task automation.
Technical Support
Gran Canaria, Spain
Jan 2016 - Dec 2016
microchip informática·Part-time
Installed and configured hardware and software, provided on-site technical support, and configured and maintained data networks. Created user manuals and troubleshooting guides to enhance user autonomy and reduce support requests.